Consumer Resources
Consumer Law Resources
Plain-language guides, the federal consumer protection laws, and the government portals for complaints and reports. Treat them as orientation, not advice about your own situation. They are also a place to start if you are deciding whether to look for a consumer protection lawyer.
Guides and your options
The federal laws
Government complaint and information portals
Official federal sites. They are run by the agencies named, not by this site.
- Consumer Financial Protection Bureau: submit a complaintThe CFPB's complaint form for problems with financial products and services, including debt collection and credit reporting.www.consumerfinance.gov/complaint/
- ReportFraud.ftc.govThe Federal Trade Commission's site for reporting fraud, scams and bad business practices.reportfraud.ftc.gov/
- IdentityTheft.govThe Federal Trade Commission's site for reporting identity theft and making a recovery plan.www.identitytheft.gov/
- FCC Consumer Help CenterThe Federal Communications Commission's consumer guides, with a link to its consumer complaint center for calls, texts and other communications problems.www.fcc.gov/consumers
- National Do Not Call RegistryRegister a phone number, or report an unwanted sales call.www.donotcall.gov/
Think a company violated your consumer rights?
Tell us what happened. The case review asks a few short questions about your situation; you do not need to know which law applies.